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W e gather information from your unsold ups by using professional high-tech customer satisfaction surveys. The reason many dealerships use a 3rd party is that we can get unbiased opinions. Many prospects feel pressured when the salesperson calls them back. But since we’re not there to sell them anything, they’ll tell us exactly what it is going to take for them to buy from you. Our company averages about 20 – 25 "ACTION NEEDED!" prospects per hundred unsold prospects sent to us. These are prospects that are still in the market. They found a home at your dealership and are ready to buy in the next 30 days or less. When we find an "ACTION NEEDED!" prospect, we immediately email you the survey so you won’t lose the sale to the competition.

W e offer a wide range of services including both inbound and outbound calls. We provide bilingual services in Spanish. Here is a list of some of the services that we provide, but are not limited to:

picture    • Prospect Follow Up

   • Lead Generation

   • Home Owner Follow Up

   • Appointment Setting

   • Phone Blasting




Prospect Follow Up: Many prospects feel pressured when the salesperson calls them back. But since we’re not there to sell them anything, they’ll tell us exactly what it is going to take for them to buy from you. Our company averages about 20 – 25 "ACTION NEEDED!" prospects per hundred unsold prospects sent to us. These are prospects that are still in the market. They found a home at your dealership and are ready to buy in the next 30 days or less and are paying cash for the home. When we find an "ACTION NEEDED!" prospect, we immediately email you the interview so you won’t lose the sale to the competition. We provide you with 100% accountability. We give you detailed reports about each prospect we’ve contacted. It’s also a great management tool to help you evaluate your salespeople, and to track your advertising dollar.

Lead Generation: We contact your customers that have not been in for any certain time frame. We help you generate new sales leads and we also help you bring them back in to look at your homes. During this process, we can also help you in updating the database that you currently have, which in turn can help with marketing.

Home Owner Follow Up: We contact your customers that have recently purchased a home and find out how satisfied that they are with the experience, if there are any problems that need to be resolved and also find out if they would recommend you to other people ready to purchase a home. These are very important issues when trying to get new customers. We get this information back to you immediately so that you can remedy whatever presents itself.

Appointment Setting: We are able to set appointments with any service that we are providing for you. We can bring customers back in and old prospects that are ready to purchase again back to your dealership. You give us the days and times that are available and our Agents take care of the rest. We will immediately email you the interview "APPOINTMENT SET" with all the information provided to us to help you make that sale.

Phone Blasting: We are able to take a list of phone numbers that you provide to us and send out a Voice Message informing your customers of special events and promotions.



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